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Terms & Conditions of La La Loop ♥ ♥ ♥

If you have any suggestions or comments for La La Loop please email me: 

mail@la-la-loop.com 

My Contact details:
Phone: +44 (0)7784392939
Email: 
mail@la-la-loop.com

PURCHASING and PAYMENTS!

It's easy! Just browse my store, and click to buy! When finished, go to the checkout for payment. Voila!

All online purchases are through Paypal in £GBP, which is secure, offers peace of mind and security. Cheque payment or postal order will be accepted but goods will not be shipped until after payment has CLEARED in La La Loop's account. If you would like to pay by this option then please EMAIL your order to me rather than using the online store.


Your order (once payment has been confirmed by PayPal) is sent via email to La La Loop. I will send you an email to confirm receipt of your order. You should receive 3 emails: One from Paypal confirming your transaction, one from La La Loop confirming your order and one more from La La Loop once your order has been shipped

SHIPPING 

Each product is made to order and delivery time can vary. Smaller items should be within the week, but items such as cushions, scarves and hot water bottles will take that little longer. Between 1 - 3 weeks depending on the style selected. Your patience will be rewarded with a beautiful, unique La La Loop product!  If you have purchased multiple items, products will be sent altogether, unless you advise otherwise. 


UK

All UK orders are shipped via First Class Special Delivery with Royal Mail. Special Delivery Next Day has to be signed for by the recipient and includes proof of postage and receipt of delivery, transit insurance and Track & Trace (where you can trace your parcel online at www.royalmail.com ).

THE WORLD

For the rest of the world, orders are shipped via Airsure (Registered Priority Mail) or International Signed For with Royal Mail. Both methods have to be signed for by the recipient and includes proof of postage and receipt of delivery, transit compensation and Track & Trace (where you can trace your parcel online at www.royalmail.com).

Average delivery guidelines from Royal Mail: 3 days for Western Europe, 4 days for Eastern Europe and 5 days for the rest of the World. Please note these are guidelines and La La Loop cannot be held responsible for delays.

La La Loop endeavour to put the correct Customs Clarifications / Commodity Codes on parcels, but cannot be held responsible for import duties and charges.
 

RETURNS POLICY

Cooling off period of 7 days for a REFUND - if you decide that your item is not as described or unsuitable and as long as your item is returned to La La Loop within 7 days, with tags and in brand new condition, then a full refund will be given. Outwith this, a 28 day return policy applies from the date of purchase, for credit note or exchange ONLY

After 28 days, only faulty goods may be returned. Exchanges, gift vouchers or full refunds are entirely at the discretion of La La Loop.